Shipping & Returns

Shipping Policy

Guaranteed delivery £7.54

1 T-shirt or up to a kilo:

1st class £4.99

2nd class £3.99

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Delivery times:

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1st class - 1-2 days

2nd class - 2-4 

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Order placed will be processed in 1-2 business days. Please contact if you have an urgency, and we'll try our best to accommodate it. 

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(prices above are  subject to change)

Payments:

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We accept the following forms of payment for online purchases:

Visa

Mastercard

Maestro

American Express

Apple Pay

 

The transaction will be charged to your card only after we have verified your card details, received authorization from the card issuer, confirmed stock availability and your order is ready to be shipped. Your credit card will not be charged at the time you submit your order.
 

Return & Exchange Policy

To be eligible for an exchange, your item must be unworn, unwashed, and in the same condition that you received it. Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.

To complete your return, please email us to get your unique returns reference. Any items returned without a note letting us know your unique returns reference is likely to experience long delays, or may not be identified at all. 

We do not cover the postage cost of returning the item back to us, but we will cover the postage costs of sending your new item out to you or refund. 
 

Once your returned item has been received and processed by the team, we will process your new order within 5 business days. If you'd like to check the status of your new order at any time, feel free to reach out to the team at wearetitsy@gmail.com 
 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 

Please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item(s) and if the items do not reach us, we sadly will not be able to replace or refund.